Last updated: September 2026
1. Who We Are
Nordoliva ("we", "us", "our") is a Turkish exporter of olive oil and table olives, operating from Osmangazi, Bursa, Turkey. This policy explains how we collect, use, and protect personal information when you visit nordoliva.com or contact us as a business.
2. What Information We Collect
- Wholesale inquiry form: company name, contact name, business email, phone/WhatsApp number, country, product interest, estimated volume, preferred Incoterm, destination port, and any additional requirements you provide.
- Newsletter: your email address, if you choose to subscribe.
- Automatically collected: IP address, browser type, and pages visited, via analytics cookies if enabled (see our Cookie Policy).
3. How We Use Your Information
- To respond to wholesale inquiries and prepare price quotations
- To process and fulfil confirmed orders, including shipping and customs documentation
- To send trade updates and market reports, only if you have subscribed
- To improve our website and services
4. Legal Basis for Processing (GDPR)
For visitors in the EU/EEA, we process personal data on the basis of your consent (contact form, newsletter), our legitimate interest in responding to business inquiries, and the performance of a contract once an order is confirmed.
5. Data Sharing
We do not sell your personal data. We may share necessary information with logistics and freight forwarding partners, payment processors, and certification or customs bodies, strictly for the purpose of fulfilling your order. We do not share your data with advertisers or marketing networks.
6. Data Retention
We retain inquiry and order-related data for as long as necessary to fulfil business and legal obligations, including Turkish commercial and tax record-keeping requirements.
7. Your Rights
Depending on your jurisdiction (including GDPR for EU/EEA residents), you may have the right to access, correct, delete, or restrict the use of your personal data, to object to processing, and to data portability. To exercise these rights, contact us at sales@nordoliva.com.
8. Cookies
Our website uses a limited set of cookies. See our Cookie Policy for details.
9. Data Security
We use reasonable technical and organizational measures to protect the personal data we hold against unauthorized access, loss, or misuse.
10. International Data Transfers
As a Turkey-based company, information you submit may be processed in Turkey. Where data originating in the EU/EEA is transferred outside that area, we take appropriate steps to protect it.
11. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates the most recent revision.
12. Contact
For any questions about this policy or your personal data, contact us at sales@nordoliva.com.